Your pipeline defines the stages deals move through from first contact to closed. Revian comes with a default pipeline that you can customize to match your sales process.
Default pipeline stages
Revian starts with these stages:
Customizing stages
1 Open pipeline settings
Go to Settings > Pipelines and select the pipeline to edit.
2 Add a stage
Click Add Stage, enter a name, and drag it to the correct position.
3 Rename a stage
Click the stage name to edit it. Press Enter to save.
4 Reorder stages
Drag and drop stages to change their order in the pipeline.
5 Delete a stage
Click the ... menu on a stage and select Delete. You'll need to move existing deals first.
Note: You cannot delete the "Closed Won" and "Closed Lost" stages. These are required for reporting.
Creating multiple pipelines
If you have different sales processes (e.g., new business vs. renewals), you can create separate pipelines.
- Go to Settings > Pipelines
- Click Create Pipeline
- Enter a name (e.g., "Enterprise Sales" or "Renewals")
- Add and customize stages
- Click Save
When creating deals, you'll choose which pipeline they belong to.
Setting up automation
Automate actions when deals move between stages. Common automations include:
- Send notification - Alert a team member when a deal reaches a stage
- Create task - Auto-create follow-up tasks
- Update field - Set deal properties automatically
- Start sequence - Enroll the contact in an email sequence
Creating an automation
- In pipeline settings, click the ... menu on a stage
- Select Add Automation
- Choose the trigger: "When deal enters this stage"
- Select the action (notify, create task, etc.)
- Configure the action details
- Click Save
Example automations
- Deal enters Proposal → Notify sales manager
- Deal enters Negotiation → Create task "Send contract"
- Deal enters Closed Won → Start onboarding sequence
- Deal enters Closed Lost → Create task "Log lost reason"
AI-powered stage updates
Revian's AI can automatically move deals between stages based on activity:
- Call scheduled → Move to Discovery
- Demo completed → Move to Proposal
- Contract sent → Move to Negotiation
- Contract signed → Move to Closed Won
To enable this:
- Go to Settings > AI
- Toggle on Auto-update deal stages
- Review the suggested mappings and adjust if needed
Tip: You can always override AI stage changes. The AI learns from your corrections over time.
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